Overcoming Conflict - Bob Phillips

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Discover the Right Way to Handle Conflict

 

Conflict is an unavoidable part of life, but you can control how you respond to it. You can let difficult situations fuel your anger and stir your desire to retaliate―or you can choose to grow in empathy, honesty, and acceptance. It's up to you. 

 

Overcoming Conflict will give you the confidence you need to solve arguments, settle disputes, and restore harmony. You'll learn...

 

ten common myths about conflict

how to properly discuss differences and issues

the importance of observing body language

what to do when someone confronts you

the power and meaning of forgiveness

 

By applying the principles in this book, you will develop new patterns of behavior that will significantly improve your personal and professional relationships and give you greater peace of mind when conflicts arise.  

 

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